An Online UPSC Coaching Centre

⟡ Launching Soon ⟡

Vishwaroopam Institute Pvt Ltd
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AI-Powered Learning

Advanced AI algorithms personalize your learning path, adapting to your pace and style for optimal results.

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Comprehensive Curriculum

Coverage of all UPSC exam topics with expert-curated content and regular updates based on current affairs.

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Real-Time Analytics

Track your progress with detailed performance metrics and get actionable insights for improvement.

An Online Store for UPSC Coaching Materials
Buy necessary Materials for best price.

Payment & Shipping Policy

Clear, customer-friendly policy for payments, shipping, refunds and cancellations.

Payments

We accept online payments powered by Razorpay and other supported methods.

Accepted payment methods
UPI, Debit/Credit Cards (Visa, MasterCard, Rupay), Netbanking, Wallets and EMI (where applicable). Razorpay handles payment processing and security.
Payment confirmation
After payment you will receive: (1) on-screen confirmation, (2) order confirmation email/SMS. Please keep the payment transaction ID for future reference.
Taxes & duties
All prices are shown inclusive/exclusive of taxes where indicated. For international shipments, customs, import duties or taxes (if any) are the buyer's responsibility.

Shipping

We ship products using trusted courier partners. Shipping charges (if any) will be calculated at checkout.

Shipping timeline: Standard shipping typically takes 8–14 business days from the date of dispatch. Expedited options may be available at checkout where offered.
Order processing time
Orders are processed within 1–3 business days after payment confirmation unless otherwise stated on the product page.
Dispatch notification
You will receive an email/SMS with tracking information once your order is dispatched.
Tracking
Tracking number and link (if available) are provided in the dispatch notification.
Address changes
Please ensure the shipping address is correct at checkout. Address changes after dispatch may not be possible or may incur additional charges.

Delivery Timeline & Expectations

Timeline summary and things to note.

  • Estimated arrival: 8–14 business days from dispatch for standard shipping. Business days exclude weekends and public holidays.
  • Delays: Delays may occur due to high demand, courier disruptions, incorrect address, or customs clearance for international orders.
  • Partial deliveries: If items ship separately, you may receive multiple packages with different delivery dates.
  • Lost or damaged in transit: Contact us within 7 days of the expected delivery date so we can track and assist.

Refunds & Returns

Our returns and refund process is simple and transparent.

Returns are accepted within 7 days of delivery for eligible products (unused, in original packaging). Some items such as personalized or perishable goods are non-returnable — see the product page for details.
Refunds are issued to the original payment method. Once approved, refunds typically appear within 5–10 business days depending on the bank or payment provider.
If you do not receive your order within the stated timeline, contact our support with your order ID and payment transaction ID so we can file an investigation with the courier partner.

Cancellations

You may cancel orders prior to dispatch. Once dispatched, cancellations are subject to courier return policies and may incur fees.

Security & Privacy

Payments are processed securely via Razorpay. We do not store full card details on our servers.

Contact & Support

Business name
Vishwaroopam Institute Pvt Ltd
Email
via121chennai@gmail.com
Phone
+91 8778581070
Working hours
Mon–Sat, 09:00–20:00 IST

For payment disputes or chargebacks, please contact support with your order details and transaction ID — we will work with Razorpay and the bank to resolve the issue.

Last updated: October 7, 2025

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